Trash Folder Email Retention
The server clears emails in the trash folder older than 15 days.
The reason why this is in place is to avoid the email accounts filled up with deleted emails, in turn consuming the disk allowed for the account and the server.
This is not something new, nothing has changed.
That being said, the trash is not a folder that should be used to store emails indefinitely. It's not the purpose of the Trash folder. The Trash folder is a location where deleted emails/files are temporarily stored (for a defined time) in case the user would like to restore them.
Please advise the user not to use the Trash folder to store emails that are needed.
